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PRIVACY AND SECURITY POLICY

All services provided in our store are owned by KÖSEM MOBİLYA NAKLİYAT İNŞAAT MALZEMELERİ İNŞAAT SANAYİ VE TİCARET LTD.ŞTİ. registered at Organized Industrial Zone Şehitler Boulevard No:10 Odunpazarı / Eskişehir / Turkey, and operated by our company.

Our company may collect personal data for various purposes. Below, it is indicated how and in what way the collected personal data is collected, and how these data are protected.

By filling out various forms and surveys on our membership or store, members' personal information such as name-surname, company information, phone, address, or e-mail addresses are collected by our store as required by the nature of the business.

From time to time, our company may send campaign information, information about new products, and promotional offers to its customers and members. Our members can make choices regarding whether to receive such information during membership, can change their choices in the account information section after logging in, or can notify through the link in the information notification they receive.

During the approval process carried out via our store or via e-mail, the personal information transmitted to our store electronically by our members will not be disclosed to third parties beyond the purposes and scope specified by the 'User Agreement' we have made with our members.

For the identification of system-related problems and for the rapid resolution of problems or disputes that may arise regarding the service provided, our company records the IP addresses of its members and uses them. IP addresses can also be used to identify users in a general sense and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes not only for the purposes and scope determined by the Membership Agreement but also beyond that. Personal information may also be used to contact the user when necessary. The information requested by our company and the information provided by the user or the transactions made through our store may be used for various statistical evaluations, database creation, and market research without disclosing the identity of our members, beyond the purposes and scope determined by the 'Membership Agreement'.

Our company undertakes to keep confidential information strictly confidential, to regard it as a duty of confidentiality, to take all necessary measures and to show necessary care to prevent the confidentiality and continuation of confidentiality, to prevent the entry of confidential information or any part thereof into the public domain, unauthorized use, or disclosure to a third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders shopping from our shopping sites. Your credit card information is never stored in our system.

There are two things to pay attention to in order to understand that you are in a secure site when entering the transaction process. One of them is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure internet page and all your information is encrypted and protected. This information is used only in accordance with the instructions given during the sales process and as instructed by you. Information related to the credit card used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for inquiry independently of our shopping sites. If the availability of the card is confirmed, the shopping continues. Since no information about the card can be viewed or saved by us, it prevents third parties from passing this information under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed with credit card online is audited by our company against Credit Card Fraud. Therefore, in order for the orders of customers who shop from our shopping site for the first time to proceed to the supply and delivery stage, it is necessary to confirm the accuracy of financial and address/phone information. If necessary, contact is made with the credit card holder or the relevant bank for the control of this information.

You can access all the information you provided when registering as a member and change it only yourself. If you protect your member login information securely, it is not possible for others to access information about you and change it. For this purpose, membership transactions are carried out within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

Shopping websites with information hotline or customer service and specified open address phone information are preferred more today. In this way, you can get detailed information about all the issues that come to your mind and obtain healthier information about the reliability of the company providing online shopping service.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company is not responsible for the privacy practices and contents of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our store and do not cover third-party websites.

EXCEPTIONAL CASES

In limited cases specified below, our company may disclose information belonging to users to third parties outside the provisions of this 'Privacy Policy'. These cases are limited in number;

- To comply with the obligations imposed by laws, Decrees with the force of law, Regulations, etc. enacted and in force by the competent legal authorities;
- To fulfill the requirements of the 'Membership Agreement' and other contracts, and to implement them;
- When it is necessary to request information about users for the purpose of conducting an investigation and investigation properly carried out by competent administrative and judicial authorities;
- Cases where it is necessary to provide information to protect the rights or security of users.

EMAIL SECURITY

In e-mails you send to our Customer Service regarding any of your orders, never type your credit card number or password. The information in the e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

For any questions and suggestions regarding our privacy policy, you can send an e-mail to info@esarti.com.tr. You can reach our company at the following contact information.

Company Name: KÖSEM MOBİLYA NAKLİYAT İNŞAAT MALZEMELERİ İNŞAAT SANAYİ VE TİCARET LTD.ŞTİ.

Address: Organized Industrial Zone Şehitler Boulevard No:10 Odunpazarı / Eskişehir / Turkey

Tel: +90 222 315 14 70"

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